The UPS Store in 82 Plantation Pointe Road

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  CUSTOMER SERVICE WAS HORRIBLE!!!!!!!! I had an issue with delayed shipment, and asked to speak to the manager, just my luck she was the manager. Teresa is her name. So, I respectfully explained the situation, of the delayed shipment, she quickly let me know there was nothing she can or will do about it, she and her husband owned the store and she answers to noone but her husband so I could not speak with anyone else about helping me resolve the issue at hand. I was embarrassed for her, the way she conducted herself during a customer issue that could have easily been resolved. Instead of being solution oriented, she chose to be combative and defensive, when I no longer wanted to speak with her. Very unprofessional, & rude, with no compassion or concern with the business of what could have been a long term customer.I live in Fairhope so I will make sure I tell my friends and family to do business elsewhere. Teresa, Fed ex would like to thank you for the new personal and business accounts I sent their way, not to mention mine of course! No amount of on the job training will fix the unprofessional, and self absorbed disposition you displayed over a fixable problem. Thank you for directing me to a business where I am appreciated.
  By L'Shaunda Matthews, August 03, 2017
• ★ ★ ★ ★ ★
  I have had many things printed at the UPS store and have been pleased with the results.
  By Trisha Brumfield, May 08, 2017
• ★ ★ ★ ★ ★
  Darryl and his staff are so professional and helpful! I feel like they are family and always look forward to taking and my projects knowing they will help me to execute them!
  By Karla Hardin, February 23, 2017

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About The UPS Store in Fairhope